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CUSTOMER CHARTER

Schedule of Service Charges
 

I

Supervision Charges Rate per Installation

a)

LT Overhead service lines :

i) Bhagyajyothi

ii) Other single phase installations

iii) Three phase installations

Nil

Rs. 50/-

Rs. 100/-

b)

LT underground service lines :

iv) Single phase installations

v) Three phase installations

 

Rs. 100/-

Rs. 150/-

* Applicable for new installations

Note : In respect of both (a) and (b) if there are more than one installation to be serviced on the same line, the supervision charges for the second and subsequent installations shall be 50% of the charges as indicated above.

2

Reconnection charges Rate per Installation
 

a)

(Underground or overhead service lines)

Non-commercial lighting / IP installations

 

Rs. 5/-

b)

Non-commercial combined lighting and heating installation/commercial lighting installations. Rs. 25/-

c)

Any other LT installations Rs. 100/-

d)

HT installations Rs. 500/-

3

Transfer of Installation Rate per Installation

a)

Non-commercial lighting/IP installations Rs. 25/-

b)

Non-commercial combined lighting and heating installation/commercial lighting installations Rs. 50/-

c)

Any other LT installations Rs. 100/-

d)

HT installations Rs. 500/-

4

Shifting of Meter Board/Metering cubicle at customer’s request within the premises Rate per Installation

a)

LT single phase supply Rs. 100/-

b)

LT three phase supply Rs. 200/-

c)

HT supply Rs. 500/-

Note : Actual work shall have to be carried out by the customer at his cost through the contractor after obtaining necessary line clear from KPTCL.

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