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ELECTRIC SUPPLY AND DISTRIBUTION CODE


 
 
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POWER SUPPLY CHARGES/MODE OF PAYMENT/LEVY OF INTEREST/DISCONNECTION OF NON-PAYMENT/ PRIORITY FOR ADJUSTMENT OF PAYMENT/ ADJUSTMENT OF ERRANEOUS BILLS
POWER SUPPLY CHARGES
1

The Consumer shall pay power supply charges as per the Tariff in force from time to time.

For Consumers who opt for demand based Tariff, Fixed charges are payable based on the sanctioned load as long as the recorded M.D. in a Trivector meter / demand meter, is less than the sanctioned load provided the Trivector meter / demand meter is in good working condition and not tampered with.

If recorded M. D. is higher than the sanctioned load, penal charges at twice the normal rate shall apply.

2
  1. The Licensee will furnish to the Consumer every month or at such interval, as prescribed by the Licensee from time to time, the power supply bills for the actual or in its absence, the assessed demand and/or consumption, either at the spot or by post. The billed amount shall be rounded off to the nearest Rupee i.e., the bill amount of 50 paise and above shall be rounded off to the next rupee and amount less than 50 paise ignored.
  2. The bill should clearly indicate the period of 15 days allowed for payment and also that the installation shall be disconnected with out further notice in case of nonpayment.

 

Note
  • The energy consumption shall be rounded off to the nearest unit.
  • Non-receipt of the bill by the Consumer is not a valid reason for non-payment. The Consumer shall notify the office of issue if the bill is not received within 7 days from the meter reading date. Otherwise, it will be deemed that the bills have reached the Consumer in due time.

 

3

The bill amount shall be paid within 15 days from the date of presentation of the bill, failing which interest as per Section 29.06 becomes payable.

4

Supplemental claims: For preferring the supplemental claims, the jurisdictional Sub divisional Engineer of the Licensee shall serve a provisional bill with 15 days’ notice to the Consumer to file his objections, if any, against the provisional back billing charges on account of prejudicial use of power or on account of faulty meter or short claims caused due to erroneous billing and obtain his reply. After considering the objections of the Consumer the Sub divisional Engineer shall issue the final bill. The Consumer shall be intimated to make the payment within 30 days of the date of intimation failing which the power supply to the installation shall be disconnected and such amount shall be deemed to be arrears of electricity charges.

Note
  • If the due date happens to be a holiday for the office of issue, the next working day shall be deemed to be the due date.
  • Any complaint with regard to errors in the bill shall be made either in person or in writing to the office of issue and amount of such bill shall be paid under protest within the due date. The Licensee shall accept the cash / cheque / D.D.at the cash counter, if the payment is made under protest.

 

 

MODE OF PAYMENT
1 The Consumer shall pay the Power Supply charges at the office of issue or at the jurisdictional cash counters as indicated hereunder:
  1. In respect of revenue payments ie, monthly power supply charges up to and inclusive of Rs.10, 000/-shall be made by cash or cheque or D.D. and payments above Rs.10, 000/- shall be by cheque or D.D.
  2. Payments under other heads of account ie, other than revenue payments shall be made by cash or D.D.upto and inclusive of Rs.10, 000/- and above Rs.10, 000/-shall be by D.D. only
  3. By availing Electronic clearing system (ECS).
  4. Through banks authorised by the Licensee. (The date of payment in the bank will be the date of payment of the bill)
Note

Demand Draft / Cheque shall be issued in favor of Licensee drawn on any scheduled commercial bank situated at the headquarters of the office of issue along with the bill. The R.R. No. and ledger folio No. shall be indicated on the reverse side of the Demand Draft / Cheque. Receipt for payment shall be obtained.

Payment by Cheque / Demand Draft sent by post or by money order shall also be accepted. The Consumer shall invariably furnish RR No., Ledger No and Folio Number on the reverse of Cheque / Demand Draft sent by post /on money order form. The Consumer has to collect the receipt.

 

2 In case the amount is paid at the cash counter in person, bill shall be produced. In the absence of the bill, the RR No., ledger and Folio No. shall be furnished.
3

The Licensee will accept the cheque from the Consumer in good faith and will issue receipt subject to realisation. If the cheque is not realised but returned by the bank, it amounts to non-payment and the Consumer is liable for levy of interest and immediate disconnection of power supply with out any notice.

4 In the event of non-realisation of cheque, no further cheques shall be accepted from such Consumer without prejudice to the Licensee taking action such as levying cheque dishonor fee as per Section 30.18 and initiating other actions as per Law.
5 Cheques can be dropped in a box meant for the same at the Licensee’s designated office for payment of bill charges and the Licensee shall draw the receipt and Consumer shall collect the receipt.
6 If any Consumer wishes to make advance payment of power supply bills for his own convenience he may do so. The same will be adjusted towards the periodical bills and will be shown in the bills furnished to the Consumer.

 

LEVY OF INTEREST
1 In case of belated payment, interest will be levied at the rate of 2% per month on actual number of days of delay from the expiry of due date, subject to a minimum of Rs.1/- for LT installations and Rs.100/- for HT installations.
2
  1. No interest is leviable for arrears of Rs.10/- and less.
  2. The interest for belated payment of Electricity tax will be levied at the rates prescribed by the Government from time to time.

 

DISCONNECTION OF NON PAYMENT
1 If the Consumer fails to pay the bill amount within the period of 15 days from the date of presentation of the bill, the installation will be disconnected with out any further notice.
2 Disconnection of power supply will be effected as far as possible before 1.30 P.M. and re-connection will be effected on the same day of payment.
3 Disconnection will be normally effected at the Licensee’s cutouts in the Consumer’s premises. If it is not possible or effective, it will be effected at the pole / distribution box.
4 If the Consumer produces clear proof of payment at the time of disconnection, the installation shall not be disconnected.
5 If the arrears is Rs.10/- or less, the installation will not be disconnected.

 

PRIORITY FOR ADJUSTMENT OF PAYMENT
1 Interest on Tax arrears => When tax is shown seperately
2 Tax arrears
3 Interest on revenue arrears.
4 Revenue arrears.
5 Current month’s power supply charges.

 

ADJUSTMENT OF ERRANEOUS BILLS
1 At any time during verification of the Consumer’s account if any erroneous claims are noticed, the Consumer is liable to pay the difference, in case the revised claims are more than the claims already made with in 30 days from the presentation of a separate supplemental bill for the short claim. However, the Licensee shall not claim any payment towards short claim for back period beyond 3 years

In case the revised claims are less than the claims already made, the excess amount pointed out shall be credited to the Consumer’s account with in one month under intimation to him. If for any reason there is delay in crediting to the Consumer’s account, interest at 2 % per month shall be paid to the Consumer for the period beyond one month from the date of pointing out of revised claims.

2 When the difference is payable by the Consumer, claims shall be made by a separate supplemental bill furnishing all the relevant details.
3 The supplemental claims shall be paid within 30 days from the date of intimation of the claims, failing which the installations is liable for disconnection and such amount shall be deemed to be arrears of electricity charges.
4 The aggrieved Consumer may prefer an appeal, in writing to the Appellate Authority in accordance with the provisions of Section 44 within a period of 30 days from the date of intimation of the claims under intimation to the office of issue.

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