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| POWER
SUPPLY CHARGES/MODE OF PAYMENT/LEVY OF INTEREST/DISCONNECTION OF NON-PAYMENT/ PRIORITY FOR
ADJUSTMENT OF PAYMENT/ ADJUSTMENT OF ERRANEOUS BILLS |
| POWER SUPPLY CHARGES |
| 1 |
The Consumer shall pay power supply charges as per the Tariff in force
from time to time.
For
Consumers who opt for demand based Tariff, Fixed charges are payable based on the
sanctioned load as long as the recorded M.D. in a Trivector meter / demand meter, is less
than the sanctioned load provided the Trivector meter / demand meter is in good working
condition and not tampered with.
If
recorded M. D. is higher than the sanctioned load, penal charges at twice the normal rate
shall apply. |
| 2 |
- The Licensee will
furnish to the Consumer every month or at such interval, as prescribed by the Licensee
from time to time, the power supply bills for the actual or in its absence, the assessed
demand and/or consumption, either at the spot or by post. The billed amount shall be
rounded off to the nearest Rupee i.e., the bill amount of 50 paise and above shall be
rounded off to the next rupee and amount less than 50 paise ignored.
- The bill should clearly
indicate the period of 15 days allowed for payment and also that the installation shall be
disconnected with out further notice in case of nonpayment.
| Note |
- The energy consumption
shall be rounded off to the nearest unit.
- Non-receipt of the bill
by the Consumer is not a valid reason for non-payment. The Consumer shall notify the
office of issue if the bill is not received within 7 days from the meter reading date.
Otherwise, it will be deemed that the bills have reached the Consumer in due time.
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| 3 |
The bill amount shall be paid
within 15 days from the date of presentation of the bill, failing which interest as per
Section 29.06 becomes payable. |
| 4 |
Supplemental claims: For preferring the supplemental claims, the
jurisdictional Sub divisional Engineer of the Licensee shall serve a provisional bill with
15 days notice to the Consumer to file his objections, if any, against the
provisional back billing charges on account of prejudicial use of power or on account of
faulty meter or short claims caused due to erroneous billing and obtain his reply. After
considering the objections of the Consumer the Sub divisional Engineer shall issue the
final bill. The Consumer shall be intimated to make the payment within 30 days of the date
of intimation failing which the power supply to the installation shall be disconnected and
such amount shall be deemed to be arrears of electricity charges.
| Note |
- If the due date happens
to be a holiday for the office of issue, the next working day shall be deemed to be the
due date.
- Any complaint with
regard to errors in the bill shall be made either in person or in writing to the office of
issue and amount of such bill shall be paid under protest within the due date. The
Licensee shall accept the cash / cheque / D.D.at the cash counter, if the payment is made
under protest.
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| MODE OF PAYMENT |
| 1 |
The
Consumer shall pay the Power Supply charges at the office of issue or at the
jurisdictional cash counters as indicated hereunder:
- In respect of revenue
payments ie, monthly power supply charges up to and inclusive of Rs.10, 000/-shall be made
by cash or cheque or D.D. and payments above Rs.10, 000/- shall be by cheque or D.D.
- Payments under other
heads of account ie, other than revenue payments shall be made by cash or D.D.upto and
inclusive of Rs.10, 000/- and above Rs.10, 000/-shall be by D.D. only
- By availing Electronic
clearing system (ECS).
- Through banks
authorised by the Licensee. (The date of payment in the bank will be the date of payment
of the bill)
| Note |
Demand Draft / Cheque shall be
issued in favor of Licensee drawn on any scheduled commercial bank situated at the
headquarters of the office of issue along with the bill. The R.R. No. and ledger folio No.
shall be indicated on the reverse side of the Demand Draft / Cheque. Receipt for payment
shall be obtained.
Payment
by Cheque / Demand Draft sent by post or by money order shall also be accepted. The
Consumer shall invariably furnish RR No., Ledger No and Folio Number on the reverse of
Cheque / Demand Draft sent by post /on money order form. The Consumer has to
collect the receipt. |
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| 2 |
In case
the amount is paid at the cash counter in person, bill shall be produced. In the absence
of the bill, the RR No., ledger and Folio No. shall be furnished. |
| 3 |
The Licensee will accept the
cheque from the Consumer in good faith and will issue receipt subject to realisation. If
the cheque is not realised but returned by the bank, it amounts to non-payment and the
Consumer is liable for levy of interest and immediate disconnection of power supply with
out any notice. |
| 4 |
In the
event of non-realisation of cheque, no further cheques shall be accepted from such
Consumer without prejudice to the Licensee taking action such as levying cheque dishonor
fee as per Section 30.18 and initiating other actions as per Law. |
| 5 |
Cheques
can be dropped in a box meant for the same at the Licensees designated office for
payment of bill charges and the Licensee shall draw the receipt and Consumer shall collect
the receipt. |
| 6 |
If any
Consumer wishes to make advance payment of power supply bills for his own convenience he
may do so. The same will be adjusted towards the periodical bills and will be shown in the
bills furnished to the Consumer. |
| LEVY OF INTEREST |
| 1 |
In case
of belated payment, interest will be levied at the rate of 2% per month on actual
number of days of delay from the expiry of due date, subject to a minimum of Rs.1/- for LT
installations and Rs.100/- for HT installations. |
| 2 |
- No interest is leviable
for arrears of Rs.10/- and less.
- The interest for
belated payment of Electricity tax will be levied at the rates prescribed by the
Government from time to time.
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| DISCONNECTION OF NON PAYMENT |
| 1 |
If the
Consumer fails to pay the bill amount within the period of 15 days from the date of
presentation of the bill, the installation will be disconnected with out any further
notice. |
| 2 |
Disconnection
of power supply will be effected as far as possible before 1.30 P.M. and re-connection
will be effected on the same day of payment. |
| 3 |
Disconnection
will be normally effected at the Licensees cutouts in the Consumers premises.
If it is not possible or effective, it will be effected at the pole / distribution box. |
| 4 |
If the
Consumer produces clear proof of payment at the time of disconnection, the installation
shall not be disconnected. |
| 5 |
If the
arrears is Rs.10/- or less, the installation will not be disconnected. |
| PRIORITY FOR ADJUSTMENT OF
PAYMENT |
| 1 |
Interest
on Tax arrears => When tax is shown seperately |
| 2 |
Tax
arrears |
| 3 |
Interest
on revenue arrears. |
| 4 |
Revenue
arrears. |
| 5 |
Current
months power supply charges. |
| ADJUSTMENT OF ERRANEOUS
BILLS |
| 1 |
At any
time during verification of the Consumers account if any erroneous claims are
noticed, the Consumer is liable to pay the difference, in case the revised claims are
more than the claims already made with in 30 days from the presentation of a
separate supplemental bill for the short claim. However, the Licensee shall not claim any
payment towards short claim for back period beyond 3 years In case the revised claims
are less than the claims already made, the excess amount pointed out shall be credited
to the Consumers account with in one month under intimation to him. If for any
reason there is delay in crediting to the Consumers account, interest at 2 % per
month shall be paid to the Consumer for the period beyond one month from the date of
pointing out of revised claims. |
| 2 |
When the
difference is payable by the Consumer, claims shall be made by a separate supplemental
bill furnishing all the relevant details. |
| 3 |
The
supplemental claims shall be paid within 30 days from the date of intimation of the
claims, failing which the installations is liable for disconnection and such amount shall
be deemed to be arrears of electricity charges. |
| 4 |
The
aggrieved Consumer may prefer an appeal, in writing to the Appellate Authority in
accordance with the provisions of Section 44 within a period of 30 days from the date of
intimation of the claims under intimation to the office of issue. |
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