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CUSTOMER CHARTER

                                                                                                             

Save Power

Power is precious - One unit saved to two units generated. It takes more than Rs. 4 crores of investment to produce just one Mega watt of Electric Power!

In order to conserve power, customer should follow the philosophy of  " Waste not, want not" so that power is available to more important areas like Hospitals, Railways, Transport and the like.

This section gives you tips to save power.Please follow them with concern.

Tips To Save Power

Domestic Customer

  • Power is precious - use it judiciously.
  • One unit saved = Two units generated.
  • Switch of lights, Fans and other electrical gadgets when not required.
  • Sunlight is available free of cost, Make maximum use of daylight and reduce the use of artificial light.
  • Keep the bulbs and tubes clean to get better light.
  • Use low wattage bulbs for corridors and other less important areas.
  • Use light-colored paints and distempers for interiors.
  • Use tube lights in place of filament lights.They last longer, consume less power and give you more light.
  • Do not keep the door of your refrigerator open unnecessarily.
  • Reduce the height of the partition walls wherever possible.
  • Eschew the use of ornamental and festoon lights.
  • Use cords of suitable capacity to avoid loss of energy and to reduce fire accidents due to short circuits.
  • Use air-conditioners and climate control equipment very sparingly.
  • Keep the motors clean and cool.
  • Use capacitors near Motor terminals to avoid damage to motors and to reduce demand charges.

Rural Customers

  • Use foot valves of low resistance to save upto 10% power.
  • Use RPVC suction pipes to save upto 10% power.
  • Motor and pump should be at same level. Pump should be within 3 metres from the water level.
  • Use pumpsets of suitable power depending upon the water lifting requirements.It could save up to 25% power.
  • The Capacity of Motor should match the requirements. Using motors of higher capacity, where a lower one is good enough, results in loss of power. Use only motors of good efficiency.
  • The pipe in which water comes out should be as close to earth level as possible.       
  • Use capacitors near Motor terminals to avoid damage to motors and to reduce demand charges.

Industrial customers

  • Keep the motors clean and cool.
  • Use capacitors near Motor terminals to avoid damage to motors and to reduce demand charges.
  • Tighten belts and pulleys at regular intervals to avoid energy losses due to drag.
  • The capacity of Motor should match the requirements.Using motors of higher capacity, where a lower one is good enough results in loss of power. Use only motors of good efficiency.
  • Use grease frequently at all required points in the motor and motor drives to reduce friction.
  • The machine driven should be very close to the motor.
  • Sunlight is available free of cost. Make maximum use of daylight and reduce use of artificial light.
  • Change worn out bearings and repair them in time.

How Does An Electrical Appliance Work

Every electrical appliance is connected to the supply through an ON/OFF switch. The switch and the appliance form a series circuit and the switch must be on the phase side of the supply, so the appliance is isolated from the phase if switched off.

If we know how long an electrical appliance is working and what power it is consuming during that time, the product of the two gives the amount of energy expended. The energy is measured by watts and the time in seconds. Since watt-second is too small unit, power is reckoned in kilo watts and time in hours(kWh).

Electrical appliances translate electrical energy into various other forms of energy.

An electric lamp converts electrical energy primarily in to light energy.

A fan converts electrical energy into mechanical(rotational) energy.

A kettle or toaster or geyser converts electrical energy into heat.

Where heat is the primary requirement maximum energy is expended.

In a household, where six 60 watt lamps are used for 5 hours a day, the month's bill works out like this:

Total watts           6 X 60                      = 360 watts per day

Kilo watts            360/1000                  = 0.36 kW

Hours/Month        30 days X 5 hours     = 150 hours

Units consumed    kW X hours             = 0.36 X 150 = 54 kWh

Cost at Rs 1.80 per unit (per kWh)  = 54 X 1.80 = Rs. 97.20

KPTCL; An Environment-Friendly Organisation.

  • Utmost importance for protection of trees while drawing Transmission lines.
  • Emphasis on the use of eco-friendly fuels like Naptha while signing power purchase agreements with private sector power producers.
  • Concession to customers using solar energy.
  • Conversion of wooden transmission poles to cement poles.
  • Change over to underground cabling to protect urban greenery along road.
  • Encouragement to users of non-conventional, non-polluting, perennial sources of energy like wind energy.

Do not use cords with too many joints


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